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Beko Fridge Freezer Not Cooling: Diagnosis Guide

BEKO · freestanding fridge freezer · based on 39 similar repairs

Diagnosed by Sean McCauley · SMC Services · Last verified 10 May 2026

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Likely causes (Beko freestanding fridge freezer):

Problem summary

Your Beko fridge freezer is no longer cooling the fresh food or freezer compartments, and you've noticed the fan motor running noisily all the time. This combination often points to a fault in the cooling system rather than a simple setting issue.

Likely causes

Based on repair patterns for this fault, the most common culprits are:

Control board (PCB) failure — The printed circuit board manages compressor operation and temperature control. If it fails, the compressor may not run at all, or run erratically. A noisy fan combined with no cooling suggests the control board isn't managing the system properly.

Evaporator fault — The evaporator is a sealed component that circulates refrigerant through the fridge compartment. If it leaks or becomes blocked, cooling stops. This is part of the refrigeration circuit and cannot be repaired at home.

Temperature sensor failure — The sensor tells the control board when to run the compressor. If it fails, the system may not cool even though the compressor tries to run.

Quick checks before you call

Check that the Vacation mode (or Energy Saving mode) is not active. If it is, cooling will be disabled intentionally. Refer to your user manual for how to turn it off. Also verify that the appliance is plugged in and the outlet works (test with another device).

Listen carefully: if the compressor (the hum from the back of the unit) is running but there's no cold air, the fault is downstream in the sealed cooling circuit. If the compressor isn't running at all and only the fan is loud, the control board or wiring is likely at fault.

Why this needs an engineer

All three likely causes involve electrical components (PCB, sensor) or sealed refrigeration parts (evaporator). Work on the refrigeration system, compressor, or high-voltage circuits must only be done by a qualified engineer to avoid gas leaks, electrical hazard, or further damage to the appliance.

Attempting to repair these components yourself will void any warranty and may make the fault worse.

When to call SMC Services

Book a repair as soon as possible — the longer a fridge freezer sits without cooling, the greater the risk of food spoilage. If you're in Northern Ireland, SMC Services can usually book a repair within 2-3 working days.

Step by step

  1. Warning sign: compressor not running at all. If you hear only the fan and no compressor hum from the back of the unit, the control board or its power supply has likely failed. This requires immediate professional attention.
  2. Warning sign: compressor running but no cold air. If the back of the fridge is warm and the compressor is audible, the sealed refrigeration circuit (evaporator or pipework) may be at fault. Call an engineer to check for leaks or blockages.
  3. Warning sign: temperature sensor malfunction. If the appliance cools intermittently or the display shows erratic temperature readings, the sensor may be faulty. A qualified engineer can test and replace it safely.

Frequently asked questions

Could it just be a frozen evaporator that needs defrosting?
Possibly, but if the fan is running constantly and noisily while nothing cools, the evaporator is likely faulty rather than simply iced up. A qualified engineer will diagnose this properly.
Is the noisy fan a sign the compressor is about to fail?
Not necessarily. A noisy fan and loss of cooling together usually point to a control board or sensor problem. The compressor may be struggling because it's receiving the wrong signal.
Can I replace the control board myself?
No. Replacing the PCB requires specialist tools, safe disconnection of mains power, and correct re-programming. This must be done by a qualified engineer.
How much will this cost to fix?
Costs vary depending on which part has failed and whether it's under warranty. An engineer will diagnose the fault and give you a quote before proceeding.
What if the appliance is out of warranty?
Repair costs are not affected by warranty status. A qualified engineer will still diagnose and fix the fault; you simply pay for parts and labour.

Get this fixed

The parts most often needed for this repair — order direct:

Browse all spares

Prefer a pro? A local appliance engineer can carry out this repair. SMC's own repair service covers Northern Ireland only. The parts above ship UK-wide.

About the data on this page

This page draws on 39 similar repairs from across 29 years of SMC Services records — over 116,000+ appliance repairs in total since 1997. The likely-cause percentages above are computed directly from the engineer reports we filed for this brand and fault, and we update them as new repairs come in.

SMC Services Ltd · Registered in Northern Ireland, Co. NI628091 · Domestic & Commercial Appliance Repairs.