Problem summary
Your Samsung WW80 is making noise—jumping, rattling, or banging—during the spin cycle. This is one of the most common faults we see in the WW80 range, and it usually signals a mechanical or electrical issue that needs professional diagnosis.
Likely causes
Based on 60 similar reports from our engineers, the three most common causes are:
PCB (circuit board) fault — The printed circuit board controls the motor speed and drum rotation. A faulty PCB can cause the drum to spin unevenly or the motor to vibrate excessively. This accounts for roughly 29% of cases.
Worn or damaged door seal — The rubber seal around the door can perish, crack, or dislodge over time. When it fails, the drum can shift slightly during spin, causing rattling and jumping. About 24% of reports point to this.
Motor wear or failure — The motor that drives the drum can develop faults internally, causing vibration, noise, or loss of power. This accounts for about 20% of cases.
Other possibilities include a blocked drain pump, foreign objects trapped between the drum and tub, or a misaligned tub assembly, though these are less frequent.
Why this needs an engineer
All three top causes involve either sealed refrigeration systems, mains-voltage electrical components, or mechanical assemblies that require specialist tools and safety protocols to inspect and repair safely. Attempting to disassemble the drum or access the motor yourself risks electrical shock, damage to the machine, or personal injury.
Do not attempt to open the motor housing, disconnect the PCB, or remove sealed components yourself.
A qualified engineer will: - Run a diagnostic cycle to observe the fault pattern - Check the door seal for visible damage - Test the PCB and motor function - Advise whether repair or replacement is needed
When to call SMC Services
Contact us as soon as the noise starts, especially if it's accompanied by water leaks, burning smells, or the machine shutting down mid-cycle. The longer a faulty component runs, the more damage it may cause to surrounding parts.
If you're in Northern Ireland, SMC Services can usually book a repair within 2-3 working days.