Problem summary
Your LOGIK L712 washing machine is making significant noise during the wash cycle. Noise can range from grinding or rattling sounds to loud vibration, and it typically happens when the drum is turning or water is circulating.
Likely causes
Based on repair data from machines in this family, noise during washing is most commonly caused by one of three faults:
Heater element failure (reported in about 65% of cases)
The heating element can develop deposits, corrosion, or electrical faults that cause it to rattle or vibrate against the drum. This produces a grinding or metallic sound, especially during the heat phase of the cycle.
Door seal damage (reported in about 58% of cases)
A worn, split, or misaligned door seal allows the drum to move slightly off-centre during spin. This causes rubbing or rattling against the tub. You may also notice water leaking from the door.
Drum bearing or drum damage (reported in about 55% of cases)
Worn drum bearings create a grinding noise as the drum rotates. Less commonly, the drum itself may have cracks or deformation from foreign objects (coins, underwire) trapped between the drum and tub.
Why this needs an engineer
All three of these faults involve sealed refrigeration components, electrical heating elements, or mechanical parts that are beyond safe DIY territory. The heater element sits in a pressurised chamber; the door seal is glued and compressed; and the drum sits on a sealed bearing assembly. Attempting to remove or adjust these risks damaging the machine further, voiding any remaining warranty, or creating a safety hazard.
An engineer will: - Listen to the noise and observe which phase of the cycle triggers it - Run a diagnostic test or inspect the drum visually (if the machine allows safe opening) - Identify which component is at fault and quote for repair or replacement
Some noise during spin is normal, particularly in compact machines, but persistent grinding, rattling, or mechanical sounds throughout the wash or spin phase warrant professional inspection.
If you're in Northern Ireland, SMC Services can usually book a repair within 2-3 working days.
When to call SMC Services
Contact us if: - The noise started suddenly or has become worse over recent washes - You hear grinding, scraping, or loud rattling (not just normal motor hum) - You notice water leaking from the door area - The noise happens during every cycle - The machine is still under warranty and you want to avoid DIY risk