Problem summary
Your LOGIK L814 freestanding washing machine is making loud noise during the wash cycle. This fault pattern is common in the L814 range and usually points to one of three main areas: the heater, door seal, or motor. Noise during the cycle can sound like grinding, rattling, banging, or squealing depending on which component is affected.
Likely causes
Based on 33 similar reports we've handled, the most common causes are:
Heater element (42% of cases): A faulty heater or loose heater mounting can vibrate against the drum or tub during operation, producing a loud grinding or rattling sound.
Door seal damage (36% of cases): If the rubber door seal is torn, perished, or misaligned, foreign objects (hair, coins, fibres) can lodge between the seal and drum, causing noise as the drum rotates.
Motor or pump wear (33% of cases): The main motor or circulation pump may be wearing, causing excessive vibration or grinding sounds. This is a sealed component.
Why this needs an engineer
All three likely causes involve either electrical components (heater, motor), sealed systems (pump), or structural parts that require proper diagnosis and safe removal. Attempting to disassemble the machine yourself risks:
- Electric shock from the heater element or motor circuits
- Damage to the drum or tub inner walls
- Water leakage if seals are disturbed
- Voiding any remaining warranty
While foreign objects in the pump (such as a hair clip) can occasionally cause noise, safe access requires removing the pump assembly, which should only be done by a qualified engineer.
When to call SMC Services
Contact a qualified engineer if:
- The noise occurs during every wash cycle or most cycles
- The noise is loud enough to be heard in adjacent rooms
- You notice any vibration in the cabinet
- Water is leaking from the door seal area
- The machine has stopped working entirely
Do not continue running the machine if you suspect heater or motor damage, as this may cause further harm to internal components.
If you're in Northern Ireland, SMC Services can usually book a repair within 2–3 working days.