Problem summary
Your Nordmende DF63 integrated dishwasher is not emptying water at the end of the cycle. Water may be pooling inside the tub or leaking from underneath the unit. This is a common fault pattern we see in this model range, and the cause usually lies with internal electrical or mechanical components that require professional diagnosis.
Likely causes
Based on repair records for this model, the most probable causes are:
Drain pump failure — The pump that forces water out through the drain hose can fail electrically or mechanically. This accounts for the majority of non-draining cases in the DF63 range. A faulty pump may run but produce no flow, or may not run at all.
Control board (PCB) fault — The printed circuit board that signals the pump to operate can develop faults that prevent the drainage cycle from starting. This is less common but does occur.
Blocked or kinked drain hose — A less likely cause, but the external drain hose connected to your sink or waste outlet may be blocked by food debris or twisted, restricting water flow.
Why this needs an engineer
The drain pump is a sealed mechanical component with electrical connections, and the control board contains mains-voltage circuitry. Neither should be diagnosed or repaired without proper tools and training.
Attempting to disassemble the pump or circuit board risks: - Electrical shock from mains voltage - Damage to sealed components that will cause flooding - Loss of any appliance warranty
A qualified engineer will test the pump motor, check control signals from the PCB, and inspect the drain hose route before deciding which part needs replacing.
What to check first (low risk)
Drain hose route: If you have safe access to the external drain hose at the back of your dishwasher (where it connects to the sink waste or standpipe), check that it is not kinked or visibly blocked. Do not force anything into the hose.
Filters: Open the door and look inside the tub. Some models have a coarse filter at the bottom. If it is visibly packed with food or debris, empty it gently. Do not run the dishwasher with pooled water inside.
If these checks don't reveal an obvious blockage, the fault is internal and requires a service visit.
When to call SMC Services
Contact an engineer as soon as possible if water is pooling inside the drum or leaking from underneath the unit. Do not continue to use the dishwasher, as standing water can damage internal components further.
If you're in Northern Ireland, SMC Services can usually book a repair within 2–3 working days.